Special Shipping Status
CURRENT SHIPPING TIMES
WITHIN AUSTRALIA - As of December 10, 2020
Express Post
Most items are arriving within 1-2 business days
Allow up to 3 business days
Standard Post
Most items are arriving within 2-5 business days
Allow up to 6 business days
Express Post
Most items are arriving within 2-4 business days
Allow up to 5 business days
Parcel Post
Most items are arriving within 4-6 business days
Allow at least 7 business days
INTERNATIONAL
Normal international shipping times definitely do not apply right now. Please be prepared for a longer shipping time. We have taken the decision to temporarily suspend international parcel shipping except for New Zealand and USA, and we offer only Express service to those countries. We hope to resume full international shipping soon.
In line with this, we have temporarily removed the International Economy service and the International Standard (tracked) service to New Zealand and USA.
The International Express service to New Zealand and USA is definitely being prioritised, though still takes a little longer. We have had good success with shipments to these countries since October. Depending on your order, it may or may not be worth the slightly extra shipping cost to choose International Express delivery.
Thanks for understanding, we hope to be back to full shipping in the New Year.