REGARDING CURRENT SHIPPING TIMES

WITHIN AUSTRALIA: Parcel delivery times may be extended a little, though still reasonable. Express service is not currently guaranteed overnight, but it is still the fastest method and is being prioritised as such. Though it looks like the Express service will be back to normal very soon

INTERNATIONAL: Normal international shipping times definitely do not apply right now. We have taken the decision to temporarily suspend international parcel shipping except for New Zealand. International shipping times have been severely impacted for some time now, which makes for a very frustrating experience by all. There are not as many planes making international flights so parcels are back-logged somewhat. Parcels are being delivered, but in very extended-timeframes, and it is a fluid situation. We hope to resume other international shipping soon.

In line with this, we have temporarily removed the International Economy service and the International Standard (tracked) service to New Zealand.

The International Express service to New Zealand is definitely being prioritized, though still takes a little longer. Depending on your order, it may or may not be worth the slightly extra shipping cost to choose International Express delivery.

Thanks for understanding.